At Synapse Medical Academy, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, mobile application, and services, you agree to the practices described below.
1Information We Collect
When you register, enroll in a course, or purchase a publication, we may collect your name, phone number, email address, institution, and payment reference information. We also collect limited usage data (such as pages visited and device/browser type) to improve our services.
2How We Use Your Information
- To create and manage your account.
- To process enrollments, orders, and payments.
- To deliver classes, notes, exams, and course materials.
- To send academic updates, reminders, and important service notifications.
- To improve our platform, content, and overall student experience.
3Data Sharing and Disclosure
We do not sell your personal information. We may share limited data with trusted service providers (such as payment gateways, SMS, and courier partners) strictly to deliver our services, or when required by law.
4Payment Information
We do not store your card or banking details. All payments are processed through secure third-party payment gateways that handle your financial information under their own security standards.
5Cookies and Tracking
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how our platform is used. You can control or disable cookies through your browser settings, though some features may not work as intended.
6Data Security
We apply reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to reasonable requests in accordance with applicable law.
8Children’s Privacy
Students under 18 should use our services under the supervision and consent of a parent or guardian.
9Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
10Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services after any changes indicates your acceptance of the updated policy.